Shipping & Delivery
It depends on where you are. We are shipping from eastern Canada.
Orders are processed within 24-48 hours.
North American deliveries typically take 5-7 business days.
International and overseas orders take 7-16 business days. You'll receive a tracking number via email or SMS once
your order ships.
We use Canada Post, DHL and UPS as our shipping partners. You’ll be asked to select a delivery method during checkout.
No. We require a valid street address for all deliveries.
If you provide a P.O. Box, we'll contact you to obtain a street address before
shipping.
- Canada: Yes, on orders over $500 CAD
- USA: Yes, on orders over $400 USD
- US Orders: No, all duties and taxes are prepaid. You won't pay anything
extra upon delivery. - International Orders: Yes, duties and taxes are your responsibility and may be
collected upon delivery.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Make sure to join our Newsletter to stay tuned for exclusive deals & products releases.
You will typically receive a shipping notification Email or SMS within 48-72 hours after your order is placed. It will include your tracking number.
We ship with Canada Post, UPS and DHL. You can track your package on your chosen shipping provider website.
Contact us immediately at info@originalgaragemoto.com with:
- Your order number
- Photos of what you received
We'll resolve the issue promptly.
Order Changes & Cancellations
Yes, but you must call us within 2 hours of placing the order at 1-866-835-3402 with your order number.
A full refund will be issued for timely cancellations.
Contact us immediately at 1-866-835-3402. If your order hasn't shipped yet, we can update the address.
Contact us with your order number and the items you'd like to add. We'll send you an updated invoice if your order hasn't shipped yet.
We accept returns within 30 days of your order being delivered. Items must be:
- Unused and uninstalled
- In original packaging
- In the same condition as received
Technical Support - Product Fitments
Fitment varies by bike model, year, and configuration. Check the product description for compatibility. If unsure, contact us with your:
- Bike make and model
- Year
- Any modifications done to the bike (description and pictures)
No, we do not offer custom or one-off parts. However, we are always open to
suggestions for new products to add to our catalogue.
- We gathered all our installation instructions in the Instruction Library on our website.
- Our YouTube channel contains a selection of Installation Videos to guide you through the process.
- You can also email info@originalgaragemoto.com with your bike details, product information, specific questions, and, if applicable, the step of the installation instructions where you’re experiencing an issue. Our technical team will assist you.
No.
Since cartridge kits have integrated fork caps, there is no way to install a
fork extension.
No. The rear brake master cylinder on 2008-down touring models uses a different type of plunger, so the connection between the brake arm pivot and the master cylinder plunger is not compatible.
Please refer to the Fitment tab on each product page to confirm compatibility with your motorcycle.
If your specific model is not listed, contact us directly by email with your bike’s
model and year, along with a few clear photos.
We’ll review the information and confirm fitment for you.
Yes, the OG fork brace is fully compatible with the factory wind deflectors on 2024
and newer Street Glide models.
It is compatible with Öhlins rear shocks that feature the adjustable length option
and use an M14x1mm threaded end.
Yes, they are compatible, but you must use our OG 1" riser extensions for
proper fitment.
Yes, most aftermarket exhaust systems are compatible. If you’re unsure about your
specific setup, feel free to contact us to confirm.
Technical Support - Installation
No. The light bars are universal, which means some DIY installation is required.
This allows you to wire the light to your preference, whether on the high beam
circuit or on a separate circuit with a switch.
It depends on your specific bike model and the height of your bar/riser setup. You can refer to our cable fitment charts in the "Tech” section of our website for guidance.
All torque specifications are provided in our installation instructions, which can
be found in our instructions library.
The gap should be positioned at the bottom. Our OG clamp is intentionally designed
this way, with the gap oriented toward the rider for aesthetic purposes.
Please refer to the installation instructions to ensure proper setup.
Yes, if you choose the 3/8”-16 option.
Please note the OG sliders have a 1.5” diameter, while the Harley crash bars are 1.25”, so the sliders will appear slightly larger.
Öhlins recommends using 5W fork oil. Please refer to the instructions included
with your cartridges for the correct oil quantity. All cartridge kits come with a selection of springs to suit different rider setups.
If you're unsure which spring is right for you, feel free to contact us.
Installation tools are sold separately.
The difference comes down to function and filament design.
An 1156 bulb is a single-filament bulb with one brightness level, typically used for turn signals only.
An 1157 bulb is a dual-filament bulb with two brightness levels, used for both running lights and turn signals in the same housing.
Please note that 1156 and 1157 bulbs are not interchangeable.
Returns & Refunds
Email us at info@originalgaragemoto.com with your order number, reason for return, and pictures of the product(s).
No. Original shipping fees are non-refundable.
Contact us at info@originalgaragemoto.com, and our staff will guide you through the process. Please note that return shipping costs will be your responsibility.
A 15% restocking fee applies only if you decline delivery of a package. This covers processing, restocking, and return shipping costs.
We do not offer direct exchanges. To exchange, return the original item for a refund, and place a new order.
Payment
We accept major credit cards, Google Pay, Apple Pay, and PayPal.
For US and Canadians orders, we offer a pay in 4 installments through Sezzle.
Military & First Responder Discount
Yes. We offer a 10% military and first responder discount. Make sure to register here to get your discount code.
Military: Service Members, Veterans, Retirees and CAF Dependents
First Responders: EMTs, EMAs, Firefighters, and Police
Once your status is confirmed, we will reach out to you by email to let you know your discount code.
No.
The code is linked to your personnal account, no one else can use it. We keep the right to revoke any fraudulent account.
Stock & Availability
If a product is listed as “available” on our website, it is in stock. If an item runs out of stock, you can sign up to receive a notification when it’s restocked.
Restock times vary by product. Contact us at info@originalgaragemoto.com with the specific product for an accurate estimate.
In some cases, yes. Contact us to check if pre-orders are available for a specific product.
Unfortunatley, no.
Your military discount apply all year round on regular prices. If there is a better discount available, this one will be applied instead.
Warranty
We provide a ONE (1) YEAR warranty on all products covering defects in workmanship, quality, and materials. The warranty period starts from the date you receive the item.
- Defects in workmanship and materials
- Pitting, bubbling, or flaking of chrome finishes
- Fading of anodized finishes under normal use
Email info@originalgaragemoto.com
with:
- Your order number
- Description of the issue
- Photos of the defect
We may require proof of purchase or a receipt from a certified mechanic. If approved, we'll provide replacement parts at our discretion.
Email info@originalgaragemoto.com
with your order number and photos of the damage.
Dealers
Fill out our dealer application form, and our sales team will review it and contact you.
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